Cutting-Edge Features & API

Seamless communication solutions with advanced features, enhanced integration, and 99.9% uptime for reliable performance.
Secure
Secure & Compliant Calls

Secure calls with SRTP and ZRTP for encryption, ensuring your voice communications remain private and protected from interception.

Teams
Microsoft Teams Integration

Seamlessly integrate with Microsoft Teams for unified communications and collaboration.

Analytics
Real-Time Call Analytics

Monitor call traffic and performance with live dashboards and detailed reporting.

Fax
Fax Manager

Digitally send and receive faxes with easy-to-use, secure fax management tools.

SMS
SMS & Messaging

Send and receive SMS directly from your business lines, with automation options.

Voicemail
Voicemail Manager

Manage voicemails with features like voicemail-to-email, custom greetings, and easy retrieval.

Conferencing
Conference Bridging

Host secure, high-quality audio and video conferences with integrated collaboration tools.

Recording
Call Recording

Record calls automatically or on-demand with storage and easy access to recordings.

Call Center
Call Center Solutions

Fully featured call center tools including IVR, call queues, and agent management.

Robust and Scalable API Integration

Explore our powerful API designed for seamless integration. Built to enhance flexibility and performance, it simplifies communication across platforms and systems.

Streamlined Control with Advanced API Integration

Discover how our API enhances flexibility and performance, integrating seamlessly with your systems to automate workflows and streamline communications.

What Can I Do With Lumians Voice Solution?

Explore powerful ways to enhance workflows using our versatile API

AI-Powered Transcription and Sentiment Analysis

Automatically transcribe calls and analyze customer sentiment using AI services

Smart IVR with Dynamic Voicebot Integration

Create a dynamic IVR that uses AI-powered voicebots to handle customer requests without human intervention

On-Call Payment Integration

Enable real-time transactions during calls by integrating with payment gateways like Stripe or PayPal

Frequently Asked Questions About Lumian Voice

Here are answers to some common questions about our VoIP services and features.

What is Lumian Voice?

  • Lumian Voice is our cloud-based VoIP solution, providing advanced communication tools for businesses of all sizes. With features like call routing, voicemail management, and real-time analytics, it's built to enhance your communication needs.

Can I integrate my existing CRM with Lumian Voice?

  • Yes, Lumian Voice offers seamless integration with popular CRM systems like Salesforce, HubSpot, and more. This allows you to automatically log calls, track customer interactions, and improve customer relationship management.

Can I manage my VoIP settings and users on my own?

  • Yes, our system gives you full control over user management, call routing, and advanced settings through an easy-to-use web interface. You can add or remove users, configure call flows, and monitor performance in real-time.

What type of support do you offer?

  • We offer 24/7 support via phone, email, and chat. Our team is here to help with any technical issues, troubleshooting, or advice on optimizing your system. We also provide extensive documentation and user guides.

Can I use my own devices with Lumian Voice?

  • Yes, Lumian Voice fully supports BYOD (Bring Your Own Device). You can use your existing IP phones, softphones, or mobile devices to connect with our system. We provide configuration guides to ensure easy setup and compatibility.

Can I scale my Lumian Voice plan as my business grows?

  • Absolutely! Our service is designed to scale with your business. You can easily add more users, phone numbers, and advanced features as your needs evolve. Whether you’re a small startup or an enterprise, Lumian Voice can grow with you.

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